Shipping policy
Kumlai ships worldwide: If your country is not listed, contact me and I will add it.
Kumlai offers Standard All-in Saver shipping rates: These cover all import duties, taxes, and customs fees.
Shipping Rates & Delivery Times: 30/04/2026 update
| Country | Standard - Fastship All-in Saver |
| Belgium | € 7.50 | 6 - 12 business days |
| Canada | CAD 15.50 | 7 - 14 business days |
| France | € 6.00 | 7 - 14 business days |
| Germany | € 7.00 | 7 - 14 business days |
| India | ₹900.00 | 7 - 14 business days |
| Australia | AUD 9.50 | 6 - 12 business days |
| Singapore | SGD 7.00 | 6 - 12 business days |
| Spain | € 7.50 | 7 - 14 business days |
| Switzerland | CHF 6.50 | 7 - 14 business days |
| United Kingdom | GBP 6.00 | 7 - 14 business days |
| United States | USD 12.00 | 7 - 10 business days |
*Delivery times are estimates and may vary due to customs processing, local postal delays, or other unforeseen circumstances.
**Please note that shipping costs displayed on this page may not always be up to date, as carrier rates change frequently. The final shipping cost will always be displayed accurately at checkout.
Processing Time: All orders are processed and shipped the next business day. Orders placed on weekends or public holidays will be processed on the following business day. You will receive a confirmation email with tracking information once your order has been shipped.
Tracking: All orders include tracking. You will receive your tracking number by email once your order has been shipped. Please allow 24-48 hours for tracking information to be updated.
Shipping Carriers: Carrier selection may vary depending on your destination.
Lost or Delayed Packages: If your package has not arrived within the estimated delivery time, please:
- Check your tracking information for updates
- Contact your local post office or customs office
- Reach out to us via the form on the Contact page if the issue persists
We will do our best to assist you in locating your package.
Incorrect Shipping Address: Please ensure your shipping address is correct at the time of purchase. Kumlai is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, please contact us immediately via the form on the Contact page before your order is shipped.
Questions: For any questions regarding your shipment, please contact us via the form on the Contact page.
KUMLAI, LALICORN PTE LTD, 160 Robinson Road #14 04, Singapore 068914